
Nikos Kouremenos
Master Franchisee (Greece)
"I'd been looking for a new opportunity, and my research into Contours Express provided a very good response. "The training is very good and you can learn the equipment and exercises very easily. The main focus is the acquisition and retention of members. It's very important to develop the brand strength, and that's something we're working on with the press here. Our focus is on positioning our brand as representing 'exercise, fitness, toning and weight loss'. We are educating the Greek marketplace about our concept. "We have had 85 applications for franchises, including 35 as a result of our first appearance at a franchise exhibition, including some from Cyprus. Our goal is to reach 150 sites in Greece, plus a further 15 to 20 in Cyprus, which we are planning for over a seven to 10-year time frame."
Markus Engel & Frank Sentner
Master Franchisees (Germany)
"The idea behind women-only gyms is very powerful, and Contours Express has built a very powerful system to match. In the next two to three years we expect to cover Germany through sub-franchising. "The system is very cost-efficient, it doesn't require a lot of space and the concept is new to Germany. The real advantage Contours Express gives us is the weight resistance machines, which allows ladies to adjust the intensity of their workout. Most gyms use hydraulic equipment, but studies show women quickly reach their maximum capacity when using it and no longer get results from their workouts."
Sharon Cooney & Ed Murphy
Master Franchisees (Ireland)
"We were originally attracted to Contours Express by the quality of the fitness offering, i.e. the weight bearing equipment, which is hugely superior to anything else on offer in the marketplace and, as a result, provides us with a massive competitive advantage. We loved the concept that Contours Express offered - it is simple and effective. A 30 minute workout three times a week appeals to all categories of women, from the busy mum to the career professional to the lady juggling both job and home. "We have nine studios now operating throughout Ireland, with a further nine franchisees signed and preparing to open. Our target is to have 25 locations up and running by the end of 2006 and in the long term we want to build a network of up to 80 franchises."
The concept: Women-only fitness centres utilising superior weight resistance machines
Number of outlets: Over 600 (215 outside the USA)
Countries established: Over 20 including the USA, UK, S. Africa & Brazil. Six more Master agreements in place
Overseas expansion plans: Europe and worldwide
Type of licence available: National Master Franchises
Text: Stuart Anderson and Rachel Spaul
Contours Express is one of the fastest growing women's only gym franchises in the USA today. The company is translating this domestic momentum into international expansion with a total of 215 gyms throughout Central and South America, Canada, South Africa, Australia, Spain, Ireland and the UK. This success has led to Entrepreneur Magazine naming Contours Express in the top 100 of America's Top Global Franchises in January.
"This is a phenomenal business model that has exploded in the US and has universal appeal to women all over the world," insists CEO Daren Carter. "We are intent on expanding into Europe. We are involved in discussions with several prospects for Master Franchisees for several Western and Eastern European countries, and welcome interest from serious candidate individuals and companies who want to develop our concept in all EU markets."
Central to the Contours Express concept is a focus on what women want from their local gym. Contours Express points to studies showing that the majority of women prefer to exercise and are more comfortable in an environment designed specifically for them. Carter explains: "Many women do believe in the benefits of participating in exercise and would like to be involved, but are prohibited by such factors as cost, lack of time, commitment and feeling uncomfortable. At Contours Express we eliminate these reasons by providing a comfortable environment; a non-intimidating, fun and enjoyable atmosphere; and a fast and effective 29-minute exercise programme."
Contours Express utilises exclusive weight bearing equipment, which places it ahead of the market in terms of quality - a factor that has a bearing on its ability to generate repeat business. "The cost of the equipment to our franchisees is the same as if they were buying hydraulic, so they get much better equipment at the same price," says Contours Express President Will Arvin. "We feel it is critical to provide an easy-to-use workout that can grow with each member."
The 16-piece training circuit alternates strength training machines with aerobic stations. A cue tape keeps members moving through the circuit at a fast pace while a fitness trainer provides motivation. After only 29 minutes, members of all fitness levels have strengthened, shaped, and toned all their major muscle groups, worked their cardiovascular system, and burned up to 600 calories.
The Master Franchisee's main role is to develop a network of sub-franchised Contours Express Fitness Centres. "The Master Franchisee earns a percentage on the turnover generated by their network in return for providing training and support to their franchisees," explains Arvin. "The fitness centres generate income from membership fees, monthly dues and pro shop sales. We have created a franchise model for individuals interested in working for themselves and in their communities. Also, we're particularly pleased that, to-date, over 85 per cent of the franchises are owned by women, providing them with business opportunities and allowing them to help other women who are dedicated to improving their health. Another positive trend is that 50 per cent of all our franchisees have opened more than one unit."
Fitness experience is not necessary as Contours Express provides complete training for franchisees. Master Franchisees go through all the unit franchisee training - including setting up the business and the fitness aspect - plus a specialised one-on-one Master Franchisee training course covering sales and development, and providing support for sub-franchisees. Master Franchisees leave with all the tools and materials necessary to successfully open and operate a Contours Express fitness club.
Contours Express is seeking motivated, energetic individuals or companies willing to follow a proven system. The investment required for a National Master Franchise can be as low as US$50,000. Concludes Arvin: "The women's only fitness scene is new and previously untapped. It is a fast growing industry around the world with global applicability to women. Contours Express offers a low-cost franchise allowing a larger number of prospective franchisees an easier way to start their own business."
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